Lodge Reception & Bookings Coordinator

How2Apply Talent Network
Khayelitsha, Western Cape
Full-time
Posted 3 hours ago
Full-time Hospitality & Tourism
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Job Description

Guests at this beach resort in Khayelitsha meet you first, so the stay starts at your desk. If you like clear targets and knowing where you stand, this is for you.

The site is in Khayelitsha; early starts mean public transport timing matters, so check your route before applying. You'll start with a short induction before working on your own.

The work, day to day

  • Handle complaints at the desk and log them for the duty manager.
  • Book shuttles, dinner reservations and game drives for guests.
  • Quote flights, car hire and holiday packages on a GDS such as Amadeus or Galileo.
  • Answer booking emails and calls, and quote rates from the rate sheet.
  • Check guests in and out on Opera or Protel, and scan IDs and passports.
  • Balance your cash float and card slips before handover.
  • Allocate rooms and pass early check-ins to housekeeping.

You'll need

  • Confident on a computer and quick to learn a property system
  • Clear spoken and written English
  • A hospitality or tourism diploma, or 1 year at a hotel front desk
  • You can work rotating shifts, including nights

Extra points for

  • A foreign language such as German, French or Portuguese
  • Amadeus or Galileo training for travel roles
  • Revenue or yield management exposure

What you get

  • Paid system training in the first month
  • Meals on duty and uniform supplied
  • Discounted stays across the group
  • Night-shift allowance

Applying, step by step

  1. Make sure the role, the hours and working in Khayelitsha really suit you before you apply.
  2. Have the following on hand (clear photos on your phone are fine at first): a recently certified ID copy (within 3 months) plus certified copy of your matric certificate.
  3. Use the form on this page. It takes about two minutes and you don't need to upload anything yet.
  4. If you're shortlisted you'll hear from us within 7 working days, usually by phone.

How2Apply recruits for this position on behalf of hiring employers around Khayelitsha; applications go into our talent pool and shortlisted candidates are introduced directly.

Applying is free. Nobody from How2Apply will ever ask you to pay for anything to get this job.

Before you hit apply

  • Name the property systems you have used (Opera, Protel, a GDS) in the first lines of your CV.
  • Hotels phone applicants to hear how they sound, so answer unknown numbers politely while you are job hunting.

Interested in this role?

Apply in 2 minutes. No CV upload needed yet.

Applying is free. How2Apply will never ask you for money.

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Job details
SalaryDiscussed at interview
Job TypeFull-time
LocationKhayelitsha, Western Cape
CategoryHospitality & Tourism
Experience4+ years
Posted29 September 2026
Closing Date26 October 2026
How2Apply Talent Network
Recruiting for employers in Khayelitsha

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