Lodge Reception & Bookings Coordinator

At this game lodge in Pinetown, you'll turn bookings into happy stays. Bring a calm head on busy days and you'll be fine.

Home base is a game lodge on the Pinetown side of KwaZulu-Natal. Most weeks are 45 hours, in line with the BCEA.

• Balance your cash float and card slips before handover.
• Manage OTA bookings coming in from online travel channels.
• Check guests in and out on Opera or Protel, and scan IDs and passports.
• Allocate rooms and pass early check-ins to housekeeping.
• Take card pre-authorisations and settle folios at checkout.

• Calm with an unhappy guest at 11pm
• You can work rotating shifts, including nights
• Matric
• A hospitality or tourism diploma, or 1 year at a hotel front desk
• Confident on a computer and quick to learn a property system
• Honest with cash and card payments

• Paid system training in the first month
• Service charge share at some properties
• Night-shift allowance

• Hotels phone applicants to hear how they sound, so answer unknown numbers politely while you are job hunting.
• Name the property systems you have used (Opera, Protel, a GDS) in the first lines of your CV.