Night Auditor (City Hotel)

Guests at this beach resort in Ballito meet you first, so the stay starts at your desk. Bring a calm head on busy days and you'll be fine.

Location: Ballito, KwaZulu-Natal. Applicants who already live in the area get looked at first. Overtime comes up in peak season and is paid.

• Quote flights, car hire and holiday packages on a GDS such as Amadeus or Galileo.
• Handle complaints at the desk and log them for the duty manager.
• Balance your cash float and card slips before handover.
• Take card pre-authorisations and settle folios at checkout.
• Book shuttles, dinner reservations and game drives for guests.
• Check guests in and out on Opera or Protel, and scan IDs and passports.

• Confident on a computer and quick to learn a property system
• Matric
• Calm with an unhappy guest at 11pm
• Honest with cash and card payments
• You can work rotating shifts, including nights
• A hospitality or tourism diploma, or 1 year at a hotel front desk

• Night-shift allowance
• Meals on duty and uniform supplied
• Service charge share at some properties

• Add a line on shift flexibility: front offices shortlist people who can cover nights.
• Hotels phone applicants to hear how they sound, so answer unknown numbers politely while you are job hunting.