Lodge Reception & Bookings Coordinator

At this travel agency in Pretoria West, you'll turn bookings into happy stays. It's a practical job: you'll see what you got done before you go home.

Location: Pretoria West, Gauteng. Applicants who already live in the area get looked at first.

• Balance your cash float and card slips before handover.
• Quote flights, car hire and holiday packages on a GDS such as Amadeus or Galileo.
• Answer booking emails and calls, and quote rates from the rate sheet.
• Allocate rooms and pass early check-ins to housekeeping.
• Book shuttles, dinner reservations and game drives for guests.

• Clear spoken and written English
• Confident on a computer and quick to learn a property system
• A hospitality or tourism diploma, or 1 year at a hotel front desk
• Calm with an unhappy guest at 11pm

• Opera PMS or Protel certificate
• Revenue or yield management exposure

• Night-shift allowance
• Paid system training in the first month
• Service charge share at some properties
• Discounted stays across the group

• Name the property systems you have used (Opera, Protel, a GDS) in the first lines of your CV.
• If you speak a foreign language, state your level honestly; many interviews switch languages mid-chat.