Mall Control Room Operator

Night or day, an armed response control room in Coega never switches off, and neither does your focus on shift. It's a practical job: you'll see what you got done before you go home.

You'll report in Coega. Relocation is not covered for this one.

• Log every event and action on the monitoring software
• Talk down intruders over on-site speakers when the system allows
• Report camera faults and offline sites to the technicians
• Dispatch the nearest response vehicle over the radio
• Track stolen vehicles on the map and guide recovery teams
• Pull and save video footage for incident investigations

• Computer literate and quick on a keyboard
• Able to stay focused through 12-hour day and night shifts
• PSIRA registration, Grade C or higher
• Matric
• No criminal convictions (vetting is done before you start)
• Clear speaking voice on radio and phone

• CCTV operator short course
• Experience on a CCTV or alarm monitoring platform

• Path to senior controller or supervisor
• Training on the monitoring software
• Shift allowance for nights
• Indoor, air-conditioned work environment

• Mention any software you have used: alarm monitoring, CCTV or even call centre systems. Control rooms need people who learn screens fast.
• Show you can stay alert at night. If you have done night shift before without problems, say so.