Mall Control Room Operator – Immediate Start

You'll watch the screens and radios at a vehicle tracking control centre in Gqeberha, and send help the moment something is wrong. Someone who likes a bit of variety, but also likes doing things the right way, will enjoy this.

Location: Gqeberha, Eastern Cape. Applicants who already live in the area get looked at first. Start date: as soon as possible for the right person.

• Answer alarm signals and phone clients to verify them
• Report camera faults and offline sites to the technicians
• Monitor live CCTV feeds and zoom in on suspicious movement
• Keep call-out times and client passwords up to date
• Dispatch the nearest response vehicle over the radio
• Pull and save video footage for incident investigations
• Log every event and action on the monitoring software

• Computer literate and quick on a keyboard
• Good memory for sites, streets and procedures
• Able to stay focused through 12-hour day and night shifts
• Clear speaking voice on radio and phone
• No criminal convictions (vetting is done before you start)
• Matric

• Training on the monitoring software
• Indoor, air-conditioned work environment
• Path to senior controller or supervisor

• Show you can stay alert at night. If you have done night shift before without problems, say so.
• Some companies give a typing and map test. Practise finding streets on a map quickly before the interview.