Alarm Monitoring Controller (Night Shift)

You'll watch the screens and radios at a shopping mall security office in East London, and send help the moment something is wrong. If you turn up on time and finish what you start, you'll fit in quickly.

This post is in East London (Eastern Cape). Please only apply if you can travel there daily. The first two weeks are spent shadowing someone experienced.

• Track stolen vehicles on the map and guide recovery teams
• Hand over open incidents clearly at shift change
• Log every event and action on the monitoring software
• Report camera faults and offline sites to the technicians
• Dispatch the nearest response vehicle over the radio
• Pull and save video footage for incident investigations

• Good memory for sites, streets and procedures
• Able to stay focused through 12-hour day and night shifts
• No criminal convictions (vetting is done before you start)
• Matric
• PSIRA registration, Grade C or higher

• Speaking more than one local language
• Call centre work in the past

• Training on the monitoring software
• Shift allowance for nights
• Indoor, air-conditioned work environment

• Mention any software you have used: alarm monitoring, CCTV or even call centre systems. Control rooms need people who learn screens fast.
• Show you can stay alert at night. If you have done night shift before without problems, say so.