Mall Control Room Operator

You'll watch the screens and radios at a vehicle tracking control centre in Isando, and send help the moment something is wrong. This role rewards consistency more than flash.

You'll report in Isando. Relocation is not covered for this one.

• Report camera faults and offline sites to the technicians
• Answer alarm signals and phone clients to verify them
• Talk down intruders over on-site speakers when the system allows
• Pull and save video footage for incident investigations
• Dispatch the nearest response vehicle over the radio

• PSIRA registration, Grade C or higher
• No criminal convictions (vetting is done before you start)
• Clear speaking voice on radio and phone
• Able to stay focused through 12-hour day and night shifts
• Matric
• Computer literate and quick on a keyboard

• Experience on a CCTV or alarm monitoring platform
• CCTV operator short course

• Indoor, air-conditioned work environment
• Training on the monitoring software
• Path to senior controller or supervisor

• Show you can stay alert at night. If you have done night shift before without problems, say so.
• Mention any software you have used: alarm monitoring, CCTV or even call centre systems. Control rooms need people who learn screens fast.