Mall Control Room Operator

Night or day, a vehicle tracking control centre in Tembisa never switches off, and neither does your focus on shift. This role rewards consistency more than flash.

You'll be based at a vehicle tracking control centre in Tembisa. Living nearby, or on a taxi route to it, really helps. The first two weeks are spent shadowing someone experienced.

• Keep call-out times and client passwords up to date
• Answer alarm signals and phone clients to verify them
• Dispatch the nearest response vehicle over the radio
• Track stolen vehicles on the map and guide recovery teams
• Pull and save video footage for incident investigations
• Talk down intruders over on-site speakers when the system allows

• Clear speaking voice on radio and phone
• Matric
• Good memory for sites, streets and procedures
• PSIRA registration, Grade C or higher
• Computer literate and quick on a keyboard

• Training on the monitoring software
• Shift allowance for nights
• Indoor, air-conditioned work environment
• Path to senior controller or supervisor

• Show you can stay alert at night. If you have done night shift before without problems, say so.
• Mention any software you have used: alarm monitoring, CCTV or even call centre systems. Control rooms need people who learn screens fast.