Medical Aid Claims Administrator

Every claim you code correctly at this medical billing bureau in Cape Town CBD gets paid faster. If you learn fast and don't mind being shown things twice, you'll settle in within a few weeks.

This post is in Cape Town CBD (Western Cape). Please only apply if you can travel there daily. Shifts rotate, so you'll need to be flexible about days and nights.

• Answer the phones and send clinical questions to the right nurse or doctor
• Request pre-authorisation for scans, procedures and admissions
• Chase short payments with medical schemes and patients
• Take payments, issue receipts and balance the cash-up at close
• Book appointments and manage the doctor's diary on the practice software
• Code consultations and procedures with ICD-10 and CCSA or NHRPL tariffs

• At least 2 years in a medical practice, hospital or billing bureau
• Friendly on the phone and firm about outstanding accounts
• Experience on a practice system such as GoodX, Elixir, Medinol or Healthbridge
• Sound knowledge of ICD-10 coding and medical aid tariff codes

• Understanding of how HPCSA practitioner and BHF practice numbers are used on claims
• Medical terminology or clinical coding certificate

• Parking on site
• Normal practice hours with most weekends off
• Free medical consultations for staff at some practices
• Bonus linked to collections at billing bureaus

• Specialist rooms care about the discipline, so say if you've coded for surgeons, anaesthetists or radiologists.
• Name the billing software you know in your CV headline; practices want someone who needs no system training.