Medical Front Desk Administrator (GP Practice) – Fixed-Term

At a dental practice in Benoni, your job is clean files, correct codes and money that comes in on time. Expect to be trusted with real work from your first week.

You'll report in Benoni. Relocation is not covered for this one. Hours are mostly Monday to Friday, with the odd Saturday in busy months.

• Answer the phones and send clinical questions to the right nurse or doctor
• Send monthly statements and age the debtors book
• Code consultations and procedures with ICD-10 and CCSA or NHRPL tariffs
• Open patient files and capture consent forms in line with POPIA
• Chase short payments with medical schemes and patients
• Submit claims electronically and work through the rejection report daily

• Confident with Excel and email
• Friendly on the phone and firm about outstanding accounts
• Matric
• You keep patient information private, every time
• At least 2 years in a medical practice, hospital or billing bureau

• Bookkeeping basics or Pastel knowledge for practice accounts
• Medical terminology or clinical coding certificate

• Normal practice hours with most weekends off
• Bonus linked to collections at billing bureaus
• Free medical consultations for staff at some practices
• Parking on site

• Give numbers if you can, such as your rejection rate or how much you cut the 90-day debtors.
• Keep your cover note short and error-free; front desk jobs are judged on how neatly you communicate.