Medical Front Desk Administrator (GP Practice) – Fixed-Term

At a busy general practice in Isando, your job is clean files, correct codes and money that comes in on time. If you turn up on time and finish what you start, you'll fit in quickly.

You'll report in Isando. Relocation is not covered for this one. Most weeks are 45 hours, in line with the BCEA.

• Book appointments and manage the doctor's diary on the practice software
• Take payments, issue receipts and balance the cash-up at close
• Open patient files and capture consent forms in line with POPIA
• Chase short payments with medical schemes and patients
• Keep patient records locked and share them only with written consent
• Code consultations and procedures with ICD-10 and CCSA or NHRPL tariffs

• Sound knowledge of ICD-10 coding and medical aid tariff codes
• You keep patient information private, every time
• Friendly on the phone and firm about outstanding accounts
• Experience on a practice system such as GoodX, Elixir, Medinol or Healthbridge
• At least 2 years in a medical practice, hospital or billing bureau
• Confident with Excel and email

• Bookkeeping basics or Pastel knowledge for practice accounts
• Experience with hospital case management and pre-auth

• Free medical consultations for staff at some practices
• Bonus linked to collections at billing bureaus
• Parking on site

• Give numbers if you can, such as your rejection rate or how much you cut the 90-day debtors.
• Name the billing software you know in your CV headline; practices want someone who needs no system training.