Medical Front Desk Administrator (GP Practice)

Every claim you code correctly at this busy general practice in Kariega gets paid faster. This role rewards consistency more than flash.

You'll be based at a busy general practice in Kariega. Living nearby, or on a taxi route to it, really helps. Most weeks are 45 hours, in line with the BCEA.

• Take payments, issue receipts and balance the cash-up at close
• Code consultations and procedures with ICD-10 and CCSA or NHRPL tariffs
• Keep patient records locked and share them only with written consent
• Request pre-authorisation for scans, procedures and admissions
• Submit claims electronically and work through the rejection report daily
• Book appointments and manage the doctor's diary on the practice software

• You keep patient information private, every time
• Confident with Excel and email
• Experience on a practice system such as GoodX, Elixir, Medinol or Healthbridge
• At least 2 years in a medical practice, hospital or billing bureau
• Friendly on the phone and firm about outstanding accounts
• Matric

• Understanding of how HPCSA practitioner and BHF practice numbers are used on claims
• Worked for a specialist discipline such as radiology, anaesthesia or orthopaedics
• Experience with hospital case management and pre-auth

• Normal practice hours with most weekends off
• Free medical consultations for staff at some practices
• Parking on site
• Bonus linked to collections at billing bureaus

• Name the billing software you know in your CV headline; practices want someone who needs no system training.
• Keep your cover note short and error-free; front desk jobs are judged on how neatly you communicate.