Medical Front Desk Administrator (GP Practice)

At a specialist orthopaedic rooms in Kimberley, your job is clean files, correct codes and money that comes in on time. Good for someone who wants to build a solid track record they can put on their CV.

Location: Kimberley, Northern Cape. Applicants who already live in the area get looked at first.

• Request pre-authorisation for scans, procedures and admissions
• Keep patient records locked and share them only with written consent
• Code consultations and procedures with ICD-10 and CCSA or NHRPL tariffs
• Book appointments and manage the doctor's diary on the practice software
• Answer the phones and send clinical questions to the right nurse or doctor
• Open patient files and capture consent forms in line with POPIA
• Chase short payments with medical schemes and patients

• Matric
• Friendly on the phone and firm about outstanding accounts
• Experience on a practice system such as GoodX, Elixir, Medinol or Healthbridge
• You keep patient information private, every time
• Sound knowledge of ICD-10 coding and medical aid tariff codes
• At least 2 years in a medical practice, hospital or billing bureau

• Experience with hospital case management and pre-auth
• Bookkeeping basics or Pastel knowledge for practice accounts
• Understanding of how HPCSA practitioner and BHF practice numbers are used on claims

• Normal practice hours with most weekends off
• Parking on site
• Bonus linked to collections at billing bureaus
• Free medical consultations for staff at some practices

• Give numbers if you can, such as your rejection rate or how much you cut the 90-day debtors.
• Keep your cover note short and error-free; front desk jobs are judged on how neatly you communicate.