Medical Front Desk Administrator (GP Practice)

Patients meet you first at this specialist orthopaedic rooms in Mbombela, so calm and clear matters. Good for someone who wants to build a solid track record they can put on their CV.

Location: Mbombela, Mpumalanga. Applicants who already live in the area get looked at first.

• Code consultations and procedures with ICD-10 and CCSA or NHRPL tariffs
• Check medical aid membership and benefits before each consultation
• Submit claims electronically and work through the rejection report daily
• Keep patient records locked and share them only with written consent
• Book appointments and manage the doctor's diary on the practice software
• Open patient files and capture consent forms in line with POPIA
• Request pre-authorisation for scans, procedures and admissions

• You keep patient information private, every time
• Matric
• Friendly on the phone and firm about outstanding accounts
• Experience on a practice system such as GoodX, Elixir, Medinol or Healthbridge

• Medical terminology or clinical coding certificate
• Understanding of how HPCSA practitioner and BHF practice numbers are used on claims

• Bonus linked to collections at billing bureaus
• Normal practice hours with most weekends off
• Free medical consultations for staff at some practices

• Specialist rooms care about the discipline, so say if you've coded for surgeons, anaesthetists or radiologists.
• Keep your cover note short and error-free; front desk jobs are judged on how neatly you communicate.