Medical Front Desk Administrator (GP Practice)

You'll keep the front of a specialist orthopaedic rooms in Pretoria East organised so the doctors can focus on patients. You don't need to be the loudest person in the room, just the one others can count on.

This post is Pretoria East-based, with most of your time spent at a specialist orthopaedic rooms.

• Book appointments and manage the doctor's diary on the practice software
• Chase short payments with medical schemes and patients
• Keep patient records locked and share them only with written consent
• Open patient files and capture consent forms in line with POPIA
• Check medical aid membership and benefits before each consultation
• Take payments, issue receipts and balance the cash-up at close

• You keep patient information private, every time
• Experience on a practice system such as GoodX, Elixir, Medinol or Healthbridge
• At least 2 years in a medical practice, hospital or billing bureau
• Sound knowledge of ICD-10 coding and medical aid tariff codes
• Confident with Excel and email
• Friendly on the phone and firm about outstanding accounts

• Parking on site
• Free medical consultations for staff at some practices
• Bonus linked to collections at billing bureaus

• Keep your cover note short and error-free; front desk jobs are judged on how neatly you communicate.
• Give numbers if you can, such as your rejection rate or how much you cut the 90-day debtors.