Medical Practice Receptionist

You'll be the first voice and face of an accounting practice in Atlantis. This is a good step for someone who wants proper routine and a manager who notices good work.

This post is in Atlantis (Western Cape). Please only apply if you can travel there daily.

• Keep the reception area neat and the coffee station stocked.
• Type basic letters and update the internal phone list.
• Check patients in, verify medical aid details and collect co-payments.
• Answer and transfer calls on a multi-line switchboard within three rings.
• Sort incoming post and book couriers for outgoing documents.

• Matric
• Well presented, punctual and organised
• You can juggle a ringing phone and a waiting visitor at once
• A warm, clear phone manner in English
• Microsoft Word, Outlook and basic Excel
• At least 1 year on reception or a front desk

• A second language common in your area
• Typing speed above 40 wpm
• A secretarial or office administration certificate

• Annual bonus (13th cheque) at many practices
• Paid study leave for office admin courses
• Normal office hours, Monday to Friday

• Answer the recruiter's call the way you would answer at work: greeting, your name and a smile in your voice.
• List the phone systems and booking software you have used; practices look for people who need little training.