Medical Practice Receptionist

You'll be the first voice and face of a law firm in Durban Central. It's the kind of job where doing the basics well every day gets you noticed.

This post is in Durban Central (KwaZulu-Natal). Please only apply if you can travel there daily. You'll start with a short induction before working on your own.

• Keep visitor and client details private under POPIA.
• Sort incoming post and book couriers for outgoing documents.
• Scan, file and archive documents in the correct client folders.
• Sign visitors in, issue access cards and notify the right person.
• Take clear phone messages and send them by email straight away.
• Check patients in, verify medical aid details and collect co-payments.
• Answer and transfer calls on a multi-line switchboard within three rings.

• A warm, clear phone manner in English
• At least 1 year on reception or a front desk
• Matric
• Microsoft Word, Outlook and basic Excel
• Discreet with confidential information

• Medical billing or practice software experience
• A secretarial or office administration certificate
• Typing speed above 40 wpm

• Paid study leave for office admin courses
• Safe, secure parking
• Normal office hours, Monday to Friday

• Answer the recruiter's call the way you would answer at work: greeting, your name and a smile in your voice.
• List the phone systems and booking software you have used; practices look for people who need little training.