Night Auditor (City Hotel)

Running the front desk of a travel agency in Kariega means calm service and a clean shift balance. It's the kind of job where doing the basics well every day gets you noticed.

Location: Kariega, Eastern Cape. Applicants who already live in the area get looked at first.

• Manage OTA bookings coming in from online travel channels.
• Handle complaints at the desk and log them for the duty manager.
• Balance your cash float and card slips before handover.
• Run the night audit, close the day and print the flash report.
• Book shuttles, dinner reservations and game drives for guests.
• Quote flights, car hire and holiday packages on a GDS such as Amadeus or Galileo.

• Matric
• Calm with an unhappy guest at 11pm
• Clear spoken and written English
• You can work rotating shifts, including nights

• Amadeus or Galileo training for travel roles
• Opera PMS or Protel certificate
• A foreign language such as German, French or Portuguese

• Discounted stays across the group
• Night-shift allowance
• Meals on duty and uniform supplied
• Service charge share at some properties

• Name the property systems you have used (Opera, Protel, a GDS) in the first lines of your CV.
• If you speak a foreign language, state your level honestly; many interviews switch languages mid-chat.