Night Auditor (City Hotel)

You'll handle check-ins, bookings and questions at an airport hotel in Sandton. Someone who likes a bit of variety, but also likes doing things the right way, will enjoy this.

You'll report in Sandton. Relocation is not covered for this one.

• Balance your cash float and card slips before handover.
• Check guests in and out on Opera or Protel, and scan IDs and passports.
• Take card pre-authorisations and settle folios at checkout.
• Answer booking emails and calls, and quote rates from the rate sheet.
• Quote flights, car hire and holiday packages on a GDS such as Amadeus or Galileo.
• Book shuttles, dinner reservations and game drives for guests.
• Allocate rooms and pass early check-ins to housekeeping.

• Clear spoken and written English
• Honest with cash and card payments
• Calm with an unhappy guest at 11pm
• You can work rotating shifts, including nights
• A hospitality or tourism diploma, or 1 year at a hotel front desk
• Matric

• Revenue or yield management exposure
• Amadeus or Galileo training for travel roles
• Opera PMS or Protel certificate

• Service charge share at some properties
• Paid system training in the first month
• Meals on duty and uniform supplied
• Discounted stays across the group

• If you speak a foreign language, state your level honestly; many interviews switch languages mid-chat.
• Hotels phone applicants to hear how they sound, so answer unknown numbers politely while you are job hunting.