Night Auditor (City Hotel)

You'll handle check-ins, bookings and questions at a beach resort in White River. This is a good step for someone who wants proper routine and a manager who notices good work.

You'll be based at a beach resort in White River. Living nearby, or on a taxi route to it, really helps. Overtime comes up in peak season and is paid.

• Quote flights, car hire and holiday packages on a GDS such as Amadeus or Galileo.
• Book shuttles, dinner reservations and game drives for guests.
• Allocate rooms and pass early check-ins to housekeeping.
• Run the night audit, close the day and print the flash report.
• Manage OTA bookings coming in from online travel channels.
• Take card pre-authorisations and settle folios at checkout.
• Handle complaints at the desk and log them for the duty manager.

• Confident on a computer and quick to learn a property system
• Calm with an unhappy guest at 11pm
• Honest with cash and card payments
• Matric
• A hospitality or tourism diploma, or 1 year at a hotel front desk

• Revenue or yield management exposure
• Amadeus or Galileo training for travel roles

• Night-shift allowance
• Meals on duty and uniform supplied
• Service charge share at some properties

• Hotels phone applicants to hear how they sound, so answer unknown numbers politely while you are job hunting.
• Name the property systems you have used (Opera, Protel, a GDS) in the first lines of your CV.