Front Office Shift Supervisor

Running the front desk of a beach resort in eMalahleni means calm service and a clean shift balance. You'll work with a small crew, so being easy to work with matters as much as skill.

The work is in eMalahleni, Mpumalanga, so you'll need a reliable way to get there every day.

• Check guests in and out on Opera or Protel, and scan IDs and passports.
• Take card pre-authorisations and settle folios at checkout.
• Answer booking emails and calls, and quote rates from the rate sheet.
• Store guest details securely in line with POPIA.
• Book shuttles, dinner reservations and game drives for guests.
• Run the night audit, close the day and print the flash report.
• Allocate rooms and pass early check-ins to housekeeping.

• You can work rotating shifts, including nights
• Confident on a computer and quick to learn a property system
• A hospitality or tourism diploma, or 1 year at a hotel front desk
• Honest with cash and card payments

• Opera PMS or Protel certificate
• A foreign language such as German, French or Portuguese

• Meals on duty and uniform supplied
• Discounted stays across the group
• Paid system training in the first month

• Name the property systems you have used (Opera, Protel, a GDS) in the first lines of your CV.
• Add a line on shift flexibility: front offices shortlist people who can cover nights.