Off-Site Video Monitoring Operator

You'll watch the screens and radios at a shopping mall security office in Midrand, and send help the moment something is wrong. People who do well here are steady, honest and not scared to ask when something is unclear.

The work is in Midrand, Gauteng, so you'll need a reliable way to get there every day. Hours are mostly Monday to Friday, with the odd Saturday in busy months.

• Track stolen vehicles on the map and guide recovery teams
• Talk down intruders over on-site speakers when the system allows
• Hand over open incidents clearly at shift change
• Keep call-out times and client passwords up to date
• Report camera faults and offline sites to the technicians
• Answer alarm signals and phone clients to verify them

• Clear speaking voice on radio and phone
• PSIRA registration, Grade C or higher
• Able to stay focused through 12-hour day and night shifts
• Matric
• Computer literate and quick on a keyboard
• Good memory for sites, streets and procedures

• CCTV operator short course
• Speaking more than one local language

• Training on the monitoring software
• Indoor, air-conditioned work environment
• Shift allowance for nights
• Path to senior controller or supervisor

• Show you can stay alert at night. If you have done night shift before without problems, say so.
• Mention any software you have used: alarm monitoring, CCTV or even call centre systems. Control rooms need people who learn screens fast.