Off-Site Video Monitoring Operator – Fixed-Term

From a chair in a remote video monitoring centre in Midrand, you guide officers in the field to where they are needed. It's a practical job: you'll see what you got done before you go home.

The work is in Midrand, Gauteng, so you'll need a reliable way to get there every day. You'll start with a short induction before working on your own.

• Hand over open incidents clearly at shift change
• Talk down intruders over on-site speakers when the system allows
• Answer alarm signals and phone clients to verify them
• Track stolen vehicles on the map and guide recovery teams
• Log every event and action on the monitoring software

• Able to stay focused through 12-hour day and night shifts
• Computer literate and quick on a keyboard
• Good memory for sites, streets and procedures
• Matric
• No criminal convictions (vetting is done before you start)

• CCTV operator short course
• Call centre work in the past
• Speaking more than one local language

• Path to senior controller or supervisor
• Indoor, air-conditioned work environment
• Training on the monitoring software
• Shift allowance for nights

• Show you can stay alert at night. If you have done night shift before without problems, say so.
• Some companies give a typing and map test. Practise finding streets on a map quickly before the interview.