Off-Site Video Monitoring Operator

Night or day, a shopping mall security office in Secunda never switches off, and neither does your focus on shift. Good for someone who wants to build a solid track record they can put on their CV.

You'll report in Secunda. Relocation is not covered for this one.

• Log every event and action on the monitoring software
• Talk down intruders over on-site speakers when the system allows
• Monitor live CCTV feeds and zoom in on suspicious movement
• Report camera faults and offline sites to the technicians
• Dispatch the nearest response vehicle over the radio
• Answer alarm signals and phone clients to verify them
• Hand over open incidents clearly at shift change

• Computer literate and quick on a keyboard
• Matric
• Good memory for sites, streets and procedures
• PSIRA registration, Grade C or higher
• Able to stay focused through 12-hour day and night shifts

• Shift allowance for nights
• Path to senior controller or supervisor
• Indoor, air-conditioned work environment
• Training on the monitoring software

• Some companies give a typing and map test. Practise finding streets on a map quickly before the interview.
• Mention any software you have used: alarm monitoring, CCTV or even call centre systems. Control rooms need people who learn screens fast.