Onsite IT Support Engineer (Corporate Office)

A hospital group in Phalaborwa needs a calm tech who can help frustrated users get back to work. Someone who likes a bit of variety, but also likes doing things the right way, will enjoy this.

The work is in Phalaborwa, Limpopo, so you'll need a reliable way to get there every day. Shifts rotate, so you'll need to be flexible about days and nights.

• Log, prioritise and update tickets on the service desk system
• Troubleshoot Outlook, Teams and OneDrive problems for users
• Image, set up and hand over new laptops and desktops
• Install and configure printers, scanners and docking stations
• Replace faulty hardware and log warranty claims with suppliers

• Matric plus an IT qualification, such as CompTIA A+ or an IT diploma
• Patient and friendly with non-technical users
• At least 1 year of help desk or desktop support (not needed for intern posts)
• Basic networking: IP addresses, DNS, DHCP and Wi-Fi
• Able to log clear, complete ticket notes
• Code B driver's licence and own car for field posts

• CompTIA Network+ or Microsoft MD-102 certification
• Experience supporting point-of-sale or medical devices
• ITIL Foundation

• Paid certification exams after probation
• Clear path to second-line and systems roles
• Travel allowance for field technicians
• Company laptop and cellphone

• Describe the size of the environment you supported, such as "400 users across 6 branches".
• List your certifications right under your name; A+ and ITIL are common keyword filters.