how2apply

Onsite IT Support Engineer (Corporate Office)

How2Apply Talent Network

Pinetown, KwaZulu-Natal

Internship

Posted 1 day ago

Internship IT & Software

Apply for this job

Job Description

Get hands-on support experience at a managed IT services provider in Pinetown, from password resets to new laptop builds. Bring a calm head on busy days and you'll be fine.

You'll be based at a managed IT services provider in Pinetown. Living nearby, or on a taxi route to it, really helps. Most weeks are 45 hours, in line with the BCEA.

What your day looks like

Replace faulty hardware and log warranty claims with suppliers
Visit branches or sites to fix issues that need hands on the machine
Log, prioritise and update tickets on the service desk system
Troubleshoot Outlook, Teams and OneDrive problems for users
Image, set up and hand over new laptops and desktops

What you need

Matric plus an IT qualification, such as CompTIA A+ or an IT diploma
Code B driver's licence and own car for field posts
Working knowledge of Windows 10 and 11 and Microsoft 365
Able to log clear, complete ticket notes

What's in it for you

Company laptop and cellphone
Travel allowance for field technicians
Paid certification exams after probation

Applying, step by step

Read the "What you need" list above. If you tick most of it, go ahead and apply.
Have the following on hand (clear photos on your phone are fine at first): IT certificates, including A+ or N+ if you have them plus certified matric certificate and ID copy.
Fill in the short form below with your name and a phone number you actually answer.
If you're shortlisted you'll hear from us within 7 working days, usually by phone.

How2Apply recruits for this position on behalf of hiring employers around Pinetown; applications go into our talent pool and shortlisted candidates are introduced directly.

How2Apply never charges you to apply, for training, for uniforms or for a "placement fee". If anyone asks you for money, it is a scam.

How to stand out

Be ready for a practical test on a real laptop or a phone troubleshooting role-play.
Describe the size of the environment you supported, such as "400 users across 6 branches".