Outbound Collections Consultant (Retail Credit) – Immediate Start

This vehicle finance collections floor in Benoni needs a calm negotiator who can hear "no" without giving up. Expect to be trusted with real work from your first week.

This post is in Benoni (Gauteng). Please only apply if you can travel there daily. Start date: as soon as possible for the right person.

• Report daily on rands collected, contacts made and arrangements set.
• Hand accounts over for legal action once internal steps are exhausted.
• Send written arrangements by SMS or email straight after each call.
• Record reasons for non-payment so the credit team can adjust policy.
• Negotiate payment arrangements and set up DebiCheck mandates.

• Registered, or willing to register, with the Council for Debt Collectors
• Target-driven and comfortable with commission
• At least 6 months in collections, sales or a call centre
• You keep your tone respectful even when the debtor is not

• Uncapped monthly commission on collected rands
• Council for Debt Collectors registration paid for you
• Monthly incentives for the top three collectors

• If you are already registered with the Council for Debt Collectors, put your registration number near the top of your CV.
• Interviewers often role-play a difficult debtor; stay polite, get a date and an amount, and close the call.