Branch Service Consultant (Insurance Walk-In)

How2Apply Talent Network
Mamelodi, Gauteng
Full-time
Posted 1 day ago
Full-time Customer Service & Call Centre
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Job Description

You'll help walk-in customers at a private clinic front desk in Mamelodi, face to face, all day. You'll work with a small crew, so being easy to work with matters as much as skill.

The work is in Mamelodi, Gauteng, so you'll need a reliable way to get there every day.

What your day looks like

  • Track parcels, reissue waybills and arrange redelivery at the counter.
  • Take payments, balance your till and bank cash at close.
  • Book repairs and warranty claims and give customers a reference number.
  • Call customers when repairs or orders are ready to collect.
  • Greet customers, find out what they need and manage the queue ticket system.
  • Do SIM swaps and RICA registrations with proper ID checks.
  • Log complaints and pass them to the store or branch manager.

What you need

  • Matric (Grade 12) certificate
  • You can stay polite with a long queue watching
  • Presentable and approachable with all kinds of customers
  • Retail or customer service experience of at least a year
  • Accurate with cash and paperwork

On offer

  • Product training and certifications paid for
  • Fixed roster published two weeks ahead
  • Monthly sales incentive on upgrades and add-ons
  • Staff discount on products

How to apply

  1. Read the "What you need" list above. If you tick most of it, go ahead and apply.
  2. Have the following on hand (clear photos on your phone are fine at first): a CV with a recent reference from a retail or service job, a recently certified ID copy (within 3 months) plus certified copy of your Grade 12 certificate.
  3. Send your details with the form below. Add one or two lines about similar work you've done.
  4. If you're shortlisted you'll hear from us within 5 working days, usually by phone.

How2Apply recruits for this position on behalf of hiring employers around Mamelodi; applications go into our talent pool and shortlisted candidates are introduced directly.

Applying is free. Nobody from How2Apply will ever ask you to pay for anything to get this job.

Tips to get shortlisted

  • Dress as if you already work the counter when you drop off a CV or go for the interview.
  • Apply close to home: stores prefer people who can reach the mall reliably for opening and closing shifts.

Interested in this role?

Apply in 2 minutes. No CV upload needed yet.

Applying is free. How2Apply will never ask you for money.

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Job details
SalaryDiscussed at interview
Job TypeFull-time
LocationMamelodi, Gauteng
CategoryCustomer Service & Call Centre
Experience2+ years
Posted13 November 2026
Closing Date9 December 2026
How2Apply Talent Network
Recruiting for employers in Mamelodi

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