how2apply

Outbound Collections Consultant (Retail Credit)

How2Apply Talent Network

Kuruman, Northern Cape

Contract

Posted 1 day ago

Contract Customer Service & Call Centre

R7 250 – R10 500/month

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Job Description

This vehicle finance collections floor in Kuruman needs a calm negotiator who can hear "no" without giving up. Good for someone who wants to build a solid track record they can put on their CV.

Location: Kuruman, Northern Cape. Applicants who already live in the area get looked at first.

What you'll actually do

Report daily on rands collected, contacts made and arrangements set.
Track broken promises-to-pay and follow up within 48 hours.
Keep calls within the National Credit Act and the Debt Collectors Act rules.
Hand accounts over for legal action once internal steps are exhausted.
Record reasons for non-payment so the credit team can adjust policy.
Dial through your arrears book on the auto-dialler and confirm the debtor's identity.

Must-haves

Registered, or willing to register, with the Council for Debt Collectors
At least 6 months in collections, sales or a call centre
You keep your tone respectful even when the debtor is not
Target-driven and comfortable with commission
Good with numbers, dates and payment calculations
Matric

What you get

Council for Debt Collectors registration paid for you
Structured weekday hours with only occasional Saturdays
Uncapped monthly commission on collected rands

How to apply for this job

Read the "What you need" list above. If you tick most of it, go ahead and apply.
Keep copies of these ready to send: last three payslips showing commission earned, your Council for Debt Collectors registration, if you have one plus your matric results, certified.
Send your details with the form below. Add one or two lines about similar work you've done.
Watch for a call or WhatsApp from How2Apply over the next 10 working days.

How2Apply recruits for this position on behalf of hiring employers around Kuruman; applications go into our talent pool and shortlisted candidates are introduced directly.

How2Apply never charges you to apply, for training, for uniforms or for a "placement fee". If anyone asks you for money, it is a scam.

Before you hit apply

If you are already registered with the Council for Debt Collectors, put your registration number near the top of your CV.
Show your collection results as numbers (for example "collected R420 000 a month against a R350 000 target").