Parts Interpreter (Counter & Workshop)

Book cars in, find the right part and keep customers informed at the aftermarket spares shop in Ermelo. It's the kind of job where doing the basics well every day gets you noticed.

The site is in Ermelo; early starts mean public transport timing matters, so check your route before applying. There's a probation period of three months before the contract is confirmed.

• Book in vehicles, walk around with the customer and note existing damage
• Count stock during cycle counts and year-end stocktake
• Look up part numbers in the electronic parts catalogue using the VIN
• Load bookings in the dealer management system
• Invoice completed jobs and explain the invoice at collection

• Computer literate with a dealer management system or parts software
• Code 08 licence
• Matric, plus a motor industry background
• Good working knowledge of car parts and basic vehicle systems
• Accurate when capturing part numbers and prices

• Parts interpreter or service advisor course through merSETA
• Experience in a customer satisfaction survey-driven dealership

• Commission on parts sales or workshop turnover
• Company uniform
• Monthly CSI bonus for customer ratings

• If your customer satisfaction scores were good, give the score. It is the number dealers watch most.
• For parts jobs, say how quickly you can find a part using the VIN. Some interviews include a quick lookup test.