Parts Interpreter (Counter & Workshop)

Book cars in, find the right part and keep customers informed at the truck and bus dealership in Midrand. Someone who likes a bit of variety, but also likes doing things the right way, will enjoy this.

This post is in Midrand (Gauteng). Please only apply if you can travel there daily.

• Submit warranty claims with photos and technician reports
• Count stock during cycle counts and year-end stocktake
• Look up part numbers in the electronic parts catalogue using the VIN
• Open job cards and explain the work and cost before it starts
• Invoice completed jobs and explain the invoice at collection

• Code 08 licence
• Good working knowledge of car parts and basic vehicle systems
• Accurate when capturing part numbers and prices
• Computer literate with a dealer management system or parts software

• Brand-specific warranty system training
• Parts interpreter or service advisor course through merSETA
• Experience in a customer satisfaction survey-driven dealership

• Company uniform
• Paid brand training
• Monthly CSI bonus for customer ratings
• Commission on parts sales or workshop turnover

• Mention which dealer management system or parts catalogue you have used. It cuts down your training time.
• For parts jobs, say how quickly you can find a part using the VIN. Some interviews include a quick lookup test.