Parts Interpreter (Counter & Workshop)

You'll be the link between customers and the workshop at the truck and bus dealership in Roodepoort. Bring a calm head on busy days and you'll be fine.

Location: Roodepoort, Gauteng. Applicants who already live in the area get looked at first. You'll start with a short induction before working on your own.

• Order stock and special parts, and follow up on back orders
• Pick, pack and issue parts to technicians against job cards
• Look up part numbers in the electronic parts catalogue using the VIN
• Book in vehicles, walk around with the customer and note existing damage
• Phone customers with extra work found and get approval in writing

• Good working knowledge of car parts and basic vehicle systems
• Code 08 licence
• At least 2 years as a service advisor, parts interpreter or in a similar counter role
• Calm and polite with customers, even when they are upset

• Parts interpreter or service advisor course through merSETA
• Brand-specific warranty system training
• Experience in a customer satisfaction survey-driven dealership

• Commission on parts sales or workshop turnover
• Monthly CSI bonus for customer ratings
• Paid brand training
• Company uniform

• If your customer satisfaction scores were good, give the score. It is the number dealers watch most.
• Mention which dealer management system or parts catalogue you have used. It cuts down your training time.