Parts Interpreter (Counter & Workshop)

If you know cars and like people, this motorcycle dealership in Welkom has a front counter spot for you. You don't need to be the loudest person in the room, just the one others can count on.

Location: Welkom, Free State. Applicants who already live in the area get looked at first.

• Pick, pack and issue parts to technicians against job cards
• Handle complaints calmly and find a fix with the workshop manager
• Order stock and special parts, and follow up on back orders
• Phone customers with extra work found and get approval in writing
• Submit warranty claims with photos and technician reports
• Look up part numbers in the electronic parts catalogue using the VIN

• At least 2 years as a service advisor, parts interpreter or in a similar counter role
• Matric, plus a motor industry background
• Computer literate with a dealer management system or parts software
• Code 08 licence
• Calm and polite with customers, even when they are upset
• Good working knowledge of car parts and basic vehicle systems

• Brand-specific warranty system training
• Some mechanical training or a trade background

• Company uniform
• Paid brand training
• Monthly CSI bonus for customer ratings
• Commission on parts sales or workshop turnover

• Mention which dealer management system or parts catalogue you have used. It cuts down your training time.
• If your customer satisfaction scores were good, give the score. It is the number dealers watch most.