Parts Manager (Franchised Dealership) – Permanent

The workshop runs on good bookings and the right parts. This motorcycle dealership in Durban Central needs you on that side. This is a good step for someone who wants proper routine and a manager who notices good work.

This post is Durban Central-based, with most of your time spent at a motorcycle dealership. Shifts rotate, so you'll need to be flexible about days and nights.

• Pick, pack and issue parts to technicians against job cards
• Open job cards and explain the work and cost before it starts
• Order stock and special parts, and follow up on back orders
• Load bookings in the dealer management system
• Count stock during cycle counts and year-end stocktake

• Good working knowledge of car parts and basic vehicle systems
• At least 2 years as a service advisor, parts interpreter or in a similar counter role
• Computer literate with a dealer management system or parts software
• Code 08 licence
• Accurate when capturing part numbers and prices
• Matric, plus a motor industry background

• Experience in a customer satisfaction survey-driven dealership
• Parts interpreter or service advisor course through merSETA
• Brand-specific warranty system training

• Commission on parts sales or workshop turnover
• Monthly CSI bonus for customer ratings
• Paid brand training
• Company uniform

• For parts jobs, say how quickly you can find a part using the VIN. Some interviews include a quick lookup test.
• If your customer satisfaction scores were good, give the score. It is the number dealers watch most.