Parts Manager (Franchised Dealership)

The workshop runs on good bookings and the right parts. This aftermarket spares shop in Isando needs you on that side. This is a good step for someone who wants proper routine and a manager who notices good work.

The site is in Isando; early starts mean public transport timing matters, so check your route before applying. Start date: as soon as possible for the right person.

• Open job cards and explain the work and cost before it starts
• Phone customers with extra work found and get approval in writing
• Invoice completed jobs and explain the invoice at collection
• Pick, pack and issue parts to technicians against job cards
• Count stock during cycle counts and year-end stocktake
• Look up part numbers in the electronic parts catalogue using the VIN

• Accurate when capturing part numbers and prices
• Matric, plus a motor industry background
• Computer literate with a dealer management system or parts software
• Calm and polite with customers, even when they are upset
• Good working knowledge of car parts and basic vehicle systems

• Some mechanical training or a trade background
• Parts interpreter or service advisor course through merSETA

• Paid brand training
• Commission on parts sales or workshop turnover
• Monthly CSI bonus for customer ratings

• Mention which dealer management system or parts catalogue you have used. It cuts down your training time.
• If your customer satisfaction scores were good, give the score. It is the number dealers watch most.