Parts Salesperson (Aftermarket Spares)

Book cars in, find the right part and keep customers informed at the aftermarket spares shop in Ballito. Good for someone who wants to build a solid track record they can put on their CV.

Home base is an aftermarket spares shop on the Ballito side of KwaZulu-Natal.

• Phone customers with extra work found and get approval in writing
• Invoice completed jobs and explain the invoice at collection
• Load bookings in the dealer management system
• Pick, pack and issue parts to technicians against job cards
• Handle complaints calmly and find a fix with the workshop manager
• Book in vehicles, walk around with the customer and note existing damage
• Look up part numbers in the electronic parts catalogue using the VIN

• Good working knowledge of car parts and basic vehicle systems
• Accurate when capturing part numbers and prices
• Calm and polite with customers, even when they are upset
• Code 08 licence
• Matric, plus a motor industry background
• Computer literate with a dealer management system or parts software

• Commission on parts sales or workshop turnover
• Paid brand training
• Monthly CSI bonus for customer ratings
• Company uniform

• If your customer satisfaction scores were good, give the score. It is the number dealers watch most.
• Mention which dealer management system or parts catalogue you have used. It cuts down your training time.