Parts Salesperson (Aftermarket Spares)

If you know cars and like people, this motorcycle dealership in Midrand has a front counter spot for you. It's the kind of job where doing the basics well every day gets you noticed.

This post is Midrand-based, with most of your time spent at a motorcycle dealership.

• Handle complaints calmly and find a fix with the workshop manager
• Submit warranty claims with photos and technician reports
• Load bookings in the dealer management system
• Count stock during cycle counts and year-end stocktake
• Phone customers with extra work found and get approval in writing
• Open job cards and explain the work and cost before it starts

• Matric, plus a motor industry background
• Calm and polite with customers, even when they are upset
• Computer literate with a dealer management system or parts software
• At least 2 years as a service advisor, parts interpreter or in a similar counter role
• Code 08 licence
• Good working knowledge of car parts and basic vehicle systems

• Parts interpreter or service advisor course through merSETA
• Brand-specific warranty system training

• Paid brand training
• Commission on parts sales or workshop turnover
• Company uniform

• If your customer satisfaction scores were good, give the score. It is the number dealers watch most.
• Mention which dealer management system or parts catalogue you have used. It cuts down your training time.