Patient Accounts Officer (Private Hospital)

Patients meet you first at this specialist orthopaedic rooms in Atlantis, so calm and clear matters. You'll work with a small crew, so being easy to work with matters as much as skill.

The site is in Atlantis; early starts mean public transport timing matters, so check your route before applying. Start date: as soon as possible for the right person.

• Keep patient records locked and share them only with written consent
• Answer the phones and send clinical questions to the right nurse or doctor
• Code consultations and procedures with ICD-10 and CCSA or NHRPL tariffs
• Check medical aid membership and benefits before each consultation
• Take payments, issue receipts and balance the cash-up at close

• At least 2 years in a medical practice, hospital or billing bureau
• Matric
• Experience on a practice system such as GoodX, Elixir, Medinol or Healthbridge
• Friendly on the phone and firm about outstanding accounts
• Confident with Excel and email
• Sound knowledge of ICD-10 coding and medical aid tariff codes

• Parking on site
• Free medical consultations for staff at some practices
• Normal practice hours with most weekends off
• Bonus linked to collections at billing bureaus

• Give numbers if you can, such as your rejection rate or how much you cut the 90-day debtors.
• Specialist rooms care about the discipline, so say if you've coded for surgeons, anaesthetists or radiologists.