Patient Accounts Officer (Private Hospital) – Permanent

Patients meet you first at this dental practice in Ballito, so calm and clear matters. Good for someone who wants to build a solid track record they can put on their CV.

You'll report in Ballito. Relocation is not covered for this one.

• Code consultations and procedures with ICD-10 and CCSA or NHRPL tariffs
• Check medical aid membership and benefits before each consultation
• Submit claims electronically and work through the rejection report daily
• Take payments, issue receipts and balance the cash-up at close
• Book appointments and manage the doctor's diary on the practice software

• Experience on a practice system such as GoodX, Elixir, Medinol or Healthbridge
• You keep patient information private, every time
• At least 2 years in a medical practice, hospital or billing bureau
• Friendly on the phone and firm about outstanding accounts

• Medical terminology or clinical coding certificate
• Understanding of how HPCSA practitioner and BHF practice numbers are used on claims
• Experience with hospital case management and pre-auth

• Normal practice hours with most weekends off
• Parking on site
• Bonus linked to collections at billing bureaus

• Specialist rooms care about the discipline, so say if you've coded for surgeons, anaesthetists or radiologists.
• Give numbers if you can, such as your rejection rate or how much you cut the 90-day debtors.