Patient Accounts Officer (Private Hospital)

At a private hospital admissions office in Germiston, your job is clean files, correct codes and money that comes in on time. If you turn up on time and finish what you start, you'll fit in quickly.

You'll report in Germiston. Relocation is not covered for this one. The first two weeks are spent shadowing someone experienced.

• Take payments, issue receipts and balance the cash-up at close
• Keep patient records locked and share them only with written consent
• Check medical aid membership and benefits before each consultation
• Book appointments and manage the doctor's diary on the practice software
• Request pre-authorisation for scans, procedures and admissions
• Chase short payments with medical schemes and patients
• Send monthly statements and age the debtors book

• Matric
• At least 2 years in a medical practice, hospital or billing bureau
• Experience on a practice system such as GoodX, Elixir, Medinol or Healthbridge
• Sound knowledge of ICD-10 coding and medical aid tariff codes
• You keep patient information private, every time
• Friendly on the phone and firm about outstanding accounts

• Medical terminology or clinical coding certificate
• Bookkeeping basics or Pastel knowledge for practice accounts
• Experience with hospital case management and pre-auth

• Parking on site
• Bonus linked to collections at billing bureaus
• Normal practice hours with most weekends off
• Free medical consultations for staff at some practices

• Specialist rooms care about the discipline, so say if you've coded for surgeons, anaesthetists or radiologists.
• Give numbers if you can, such as your rejection rate or how much you cut the 90-day debtors.