Patient Accounts Officer (Private Hospital) – Permanent

Patients meet you first at this private hospital admissions office in Kempton Park, so calm and clear matters. This is a good step for someone who wants proper routine and a manager who notices good work.

This post is in Kempton Park (Gauteng). Please only apply if you can travel there daily.

• Chase short payments with medical schemes and patients
• Submit claims electronically and work through the rejection report daily
• Take payments, issue receipts and balance the cash-up at close
• Code consultations and procedures with ICD-10 and CCSA or NHRPL tariffs
• Book appointments and manage the doctor's diary on the practice software
• Check medical aid membership and benefits before each consultation

• At least 2 years in a medical practice, hospital or billing bureau
• You keep patient information private, every time
• Confident with Excel and email
• Matric
• Sound knowledge of ICD-10 coding and medical aid tariff codes
• Experience on a practice system such as GoodX, Elixir, Medinol or Healthbridge

• Experience with hospital case management and pre-auth
• Understanding of how HPCSA practitioner and BHF practice numbers are used on claims

• Bonus linked to collections at billing bureaus
• Parking on site
• Normal practice hours with most weekends off
• Free medical consultations for staff at some practices

• Give numbers if you can, such as your rejection rate or how much you cut the 90-day debtors.
• Name the billing software you know in your CV headline; practices want someone who needs no system training.