Patient Accounts Officer (Private Hospital)

At a dental practice in Mahikeng, your job is clean files, correct codes and money that comes in on time. You don't need to be the loudest person in the room, just the one others can count on.

Home base is a dental practice on the Mahikeng side of North West. Shifts rotate, so you'll need to be flexible about days and nights.

• Answer the phones and send clinical questions to the right nurse or doctor
• Keep patient records locked and share them only with written consent
• Submit claims electronically and work through the rejection report daily
• Code consultations and procedures with ICD-10 and CCSA or NHRPL tariffs
• Book appointments and manage the doctor's diary on the practice software

• Sound knowledge of ICD-10 coding and medical aid tariff codes
• Confident with Excel and email
• Friendly on the phone and firm about outstanding accounts
• You keep patient information private, every time
• At least 2 years in a medical practice, hospital or billing bureau

• Worked for a specialist discipline such as radiology, anaesthesia or orthopaedics
• Medical terminology or clinical coding certificate

• Bonus linked to collections at billing bureaus
• Parking on site
• Normal practice hours with most weekends off

• Name the billing software you know in your CV headline; practices want someone who needs no system training.
• Give numbers if you can, such as your rejection rate or how much you cut the 90-day debtors.