Practice Manager (Dental Practice)

You'll keep the front of a radiology group in Montague Gardens organised so the doctors can focus on patients. If you learn fast and don't mind being shown things twice, you'll settle in within a few weeks.

The site is in Montague Gardens; early starts mean public transport timing matters, so check your route before applying. Start date: as soon as possible for the right person.

• Chase short payments with medical schemes and patients
• Request pre-authorisation for scans, procedures and admissions
• Send monthly statements and age the debtors book
• Open patient files and capture consent forms in line with POPIA
• Keep patient records locked and share them only with written consent
• Book appointments and manage the doctor's diary on the practice software
• Answer the phones and send clinical questions to the right nurse or doctor

• At least 2 years in a medical practice, hospital or billing bureau
• Friendly on the phone and firm about outstanding accounts
• You keep patient information private, every time
• Sound knowledge of ICD-10 coding and medical aid tariff codes
• Matric

• Bookkeeping basics or Pastel knowledge for practice accounts
• Experience with hospital case management and pre-auth
• Understanding of how HPCSA practitioner and BHF practice numbers are used on claims

• Normal practice hours with most weekends off
• Parking on site
• Free medical consultations for staff at some practices

• Give numbers if you can, such as your rejection rate or how much you cut the 90-day debtors.
• Keep your cover note short and error-free; front desk jobs are judged on how neatly you communicate.