Practice Manager (Dental Practice)

At a busy general practice in Paarl, your job is clean files, correct codes and money that comes in on time. Someone who likes a bit of variety, but also likes doing things the right way, will enjoy this.

The work is in Paarl, Western Cape, so you'll need a reliable way to get there every day. Most weeks are 45 hours, in line with the BCEA.

• Keep patient records locked and share them only with written consent
• Request pre-authorisation for scans, procedures and admissions
• Book appointments and manage the doctor's diary on the practice software
• Take payments, issue receipts and balance the cash-up at close
• Open patient files and capture consent forms in line with POPIA
• Submit claims electronically and work through the rejection report daily
• Code consultations and procedures with ICD-10 and CCSA or NHRPL tariffs

• Experience on a practice system such as GoodX, Elixir, Medinol or Healthbridge
• Confident with Excel and email
• You keep patient information private, every time
• Friendly on the phone and firm about outstanding accounts
• At least 2 years in a medical practice, hospital or billing bureau
• Sound knowledge of ICD-10 coding and medical aid tariff codes

• Experience with hospital case management and pre-auth
• Worked for a specialist discipline such as radiology, anaesthesia or orthopaedics
• Understanding of how HPCSA practitioner and BHF practice numbers are used on claims

• Bonus linked to collections at billing bureaus
• Normal practice hours with most weekends off
• Parking on site

• Specialist rooms care about the discipline, so say if you've coded for surgeons, anaesthetists or radiologists.
• Keep your cover note short and error-free; front desk jobs are judged on how neatly you communicate.