Practice Manager (Dental Practice)

Patients meet you first at this specialist orthopaedic rooms in Cape Town CBD, so calm and clear matters. You don't need to be the loudest person in the room, just the one others can count on.

Location: Cape Town CBD, Western Cape. Applicants who already live in the area get looked at first. Most weeks are 45 hours, in line with the BCEA.

• Answer the phones and send clinical questions to the right nurse or doctor
• Chase short payments with medical schemes and patients
• Open patient files and capture consent forms in line with POPIA
• Send monthly statements and age the debtors book
• Request pre-authorisation for scans, procedures and admissions
• Keep patient records locked and share them only with written consent

• Confident with Excel and email
• Friendly on the phone and firm about outstanding accounts
• You keep patient information private, every time
• Matric
• At least 2 years in a medical practice, hospital or billing bureau

• Free medical consultations for staff at some practices
• Parking on site
• Bonus linked to collections at billing bureaus

• Give numbers if you can, such as your rejection rate or how much you cut the 90-day debtors.
• Name the billing software you know in your CV headline; practices want someone who needs no system training.