Practice Manager (Dental Practice)

Patients meet you first at this radiology group in Stellenbosch, so calm and clear matters. People who do well here are steady, honest and not scared to ask when something is unclear.

You'll report in Stellenbosch. Relocation is not covered for this one.

• Keep patient records locked and share them only with written consent
• Answer the phones and send clinical questions to the right nurse or doctor
• Code consultations and procedures with ICD-10 and CCSA or NHRPL tariffs
• Take payments, issue receipts and balance the cash-up at close
• Submit claims electronically and work through the rejection report daily
• Check medical aid membership and benefits before each consultation
• Send monthly statements and age the debtors book

• At least 2 years in a medical practice, hospital or billing bureau
• Confident with Excel and email
• Friendly on the phone and firm about outstanding accounts
• Matric
• You keep patient information private, every time

• Normal practice hours with most weekends off
• Parking on site
• Bonus linked to collections at billing bureaus

• Specialist rooms care about the discipline, so say if you've coded for surgeons, anaesthetists or radiologists.
• Keep your cover note short and error-free; front desk jobs are judged on how neatly you communicate.