how2apply

Recoveries Consultant (Written-Off Accounts)

How2Apply Talent Network

Hammarsdale, KwaZulu-Natal

Full-time

Posted 1 day ago

Full-time Customer Service & Call Centre

Apply for this job

Job Description

Hit your collection targets at this municipal accounts office in Hammarsdale and your commission shows it. This is a good step for someone who wants proper routine and a manager who notices good work.

The site is in Hammarsdale; early starts mean public transport timing matters, so check your route before applying.

What you'll actually do

Hand accounts over for legal action once internal steps are exhausted.
Answer disputes about balances, interest and fees with a printed statement.
Send written arrangements by SMS or email straight after each call.
Record reasons for non-payment so the credit team can adjust policy.
Track broken promises-to-pay and follow up within 48 hours.
Dial through your arrears book on the auto-dialler and confirm the debtor's identity.
Update debtor contact details from tracing searches.

You'll need

Registered, or willing to register, with the Council for Debt Collectors
Matric
At least 6 months in collections, sales or a call centre
Good with numbers, dates and payment calculations

Nice if you have

Knowledge of the NCA and prescription rules
Legal collections or attorney-firm background
A second South African language

On offer

Uncapped monthly commission on collected rands
Monthly incentives for the top three collectors
Council for Debt Collectors registration paid for you

Applying, step by step

Read the "What you need" list above. If you tick most of it, go ahead and apply.
Keep copies of these ready to send: your Council for Debt Collectors registration, if you have one plus your matric results, certified.
Fill in the short form below with your name and a phone number you actually answer.
Keep your phone on. Shortlisted applicants are contacted by call, SMS or WhatsApp within 7 working days.

Your application joins the How2Apply talent pool for this role, and we put shortlisted people forward to employers hiring in and around Hammarsdale.

Applying is free. Nobody from How2Apply will ever ask you to pay for anything to get this job.

Before you hit apply

Show your collection results as numbers (for example "collected R420 000 a month against a R350 000 target").
If you are already registered with the Council for Debt Collectors, put your registration number near the top of your CV.