Reservations Agent (Hotel Group)

At this business hotel in Bellville, you'll turn bookings into happy stays. It's the kind of job where doing the basics well every day gets you noticed.

Home base is a business hotel on the Bellville side of Western Cape.

• Book shuttles, dinner reservations and game drives for guests.
• Run the night audit, close the day and print the flash report.
• Allocate rooms and pass early check-ins to housekeeping.
• Check guests in and out on Opera or Protel, and scan IDs and passports.
• Manage OTA bookings coming in from online travel channels.
• Balance your cash float and card slips before handover.
• Take card pre-authorisations and settle folios at checkout.

• A hospitality or tourism diploma, or 1 year at a hotel front desk
• Clear spoken and written English
• Confident on a computer and quick to learn a property system
• You can work rotating shifts, including nights
• Honest with cash and card payments
• Matric

• Amadeus or Galileo training for travel roles
• Revenue or yield management exposure

• Night-shift allowance
• Discounted stays across the group
• Meals on duty and uniform supplied

• Hotels phone applicants to hear how they sound, so answer unknown numbers politely while you are job hunting.
• If you speak a foreign language, state your level honestly; many interviews switch languages mid-chat.