Returns & Exchanges Desk Clerk (Retail)

If you like people and hate long queues, this private clinic front desk in Middelburg (MP) suits you. Expect to be trusted with real work from your first week.

The work is in Middelburg (MP), Mpumalanga, so you'll need a reliable way to get there every day.

• Track parcels, reissue waybills and arrange redelivery at the counter.
• Call customers when repairs or orders are ready to collect.
• Greet customers, find out what they need and manage the queue ticket system.
• Process returns, exchanges and credit notes under the Consumer Protection Act.
• Do SIM swaps and RICA registrations with proper ID checks.
• Book repairs and warranty claims and give customers a reference number.

• Retail hours, including Saturdays, Sundays and month-end
• Accurate with cash and paperwork
• You can stay polite with a long queue watching
• Retail or customer service experience of at least a year

• A Customer Service NQF certificate
• Speaking the main local language of your area
• RICA and cellular product knowledge

• Staff discount on products
• Monthly sales incentive on upgrades and add-ons
• Product training and certifications paid for

• Dress as if you already work the counter when you drop off a CV or go for the interview.
• Mention any till, cash-up or POS work on your CV; it shows you can be trusted with money.